My name is Jelle Moortgat, a 19-year-old with a strong passion for hospitality and a keen interest in business development. During my recent internship at a boutique hotel in Spain, I gained hands-on experience in hospitality and service excellence while also participating in office days where I explored operational processes and management tasks.
In the future, my goal is to establish a consultancy business focused on optimizing processes and driving efficiency within organizations. I discovered EYE while seeking opportunities to expand my entrepreneurial mindset and connect with like-minded individuals. Joining this program offers the chance to refine my skills, gain insights into real-world business challenges, and create meaningful connections. I’m excited to learn, grow, and take another step toward my vision of becoming a trusted consultant in the industry.
During my EYE stay, I engaged in activities that allowed me to contribute to daily operations while focusing on my long-term goal of becoming a business consultant. I helped analyze workflows, identify inefficiencies, and recommend improvements to streamline processes.
I worked closely with my Host, supporting various tasks such as team coordination, project management, and customer relationship strategies. I participated in meetings where we discussed marketing initiatives and developed strategies to enhance customer experiences.
The relationship with my Host was supportive and insightful. They provided valuable mentorship, which deepened my understanding of business operations, process improvement, and customer satisfaction. This experience has been essential in shaping my future consultancy ambitions.
During my EYE stay, I experienced tremendous personal and professional growth. I discovered a deep passion for hospitality, uncovering a naturally hospitable side of myself and learning to provide high-level service. This revealed my enjoyment of and talent for delivering exceptional service, which energizes me and feels instinctive.
I also developed essential business skills such as process optimization, project management, and customer relationship strategies—key assets for my future consultancy career. Additionally, I built a valuable network of contacts, both within the company and externally, fostering potential future collaborations. This experience not only refined my skill set but also clarified my career ambitions, inspiring me to pursue consultancy with confidence.
My EYE experience has been a transformative journey, uncovering my passion for hospitality and refining my business skills. It has shown me the power of exceptional service and sparked my ambition to help businesses optimize their processes, driving both personal and professional growth.
